1. Information We Collect

We collect information necessary for your trekking experience, including full name, contact details, emergency contacts, medical information relevant to trekking safety, payment information, and trekking preferences. We may collect GPS data during treks for safety monitoring.

2. How We Use Your Information

• Process bookings and payments
• Share essential details with trek guides and emergency services
• Customize trekking experiences
• Send safety updates and weather alerts
• Improve our services through anonymous analytics

3. Data Security

We implement SSL encryption for all transactions and store medical information in password-protected systems. Physical copies of emergency contact information are carried by guides during treks and destroyed afterward.

4. Third-Party Sharing

• Certified trek guides
• Medical personnel in emergencies
• Payment processors (PCI-DSS compliant)
• Government authorities when legally required

5. Your Rights

• Access your personal data
• Request correction of inaccurate information
• Delete non-essential data
• Withdraw consent for non-critical communications
• Request data portability

6. Retention Period

We retain booking data for 7 years for legal compliance.